Very polite and easy to work with. Good quality mattresses.

Fast and efficient. When I asked what kind of mattress I would need for specific bed frames they knew exactly what I would need. I highly recommend checking them out.

This is my second mattress through Janet and Bob. Both are super personable and go out of their way to make sure you find what you like. As knowledgeable about the mattress market as one can be. They don’t push you to buy and encourage you to take your time. They have a ton of quality options, and all at prices much more reasonable than buying from the retailer.

Great service and pricing. Looking forward to using our new mattress. Would recommend and will go back in future.

Overall, the best buying experience I've ever had in my 50+ years of buying mattresses. The staff at Box Drop take the time to make sure you get the best mattress for your sleep needs. They are articulate and thorough when explaining all the differences in the available styles and options available. But here is the kicker, we got our mattress home, a very firm king size one, wouldn't you know something didn't seem quite right. Contacting and communicating with the staff was unbelievably fast and responsive. They explained a few things to do in order to get the mattress right. Well, something still wasn't quite as it should be. A quick video and some pictures were sent and assured the manufacturer would review the issue. One in 10,000 mattresses don't cure right. A replacement was readily available at no additional cost, and it is just perfect. Top notch service at its best.

Janet and Bob were incredible to work with. They didn’t pressure us into choosing something we didn’t like, answered all of our questions willingly, and made it so easy to find our mattress. They were also the only location in the area that had king sized mattresses available for instant taking. I will never buy a mattress anywhere else!

Super helpful and friendly place. They have a nice selection to choose from. So excited!

Wonderful customer service. Wasn't super busy and was helped pretty soon after walking in.

Great experience. Very personable and friendly. We purchased a king size mattress from them on black Friday. The couple that owns the store were awesome to talk with and made our first "bed buying" experience enjoyable and easy. Great prices too! Highly recommend.